TELUS Equipment Return: When TELUS equipment reaches the end of its useful life, you must return it. The brand takes such products for secure recycling. Additionally, you can return any defective equipment to TELUS. The company supplies information about how to return each of these products.
After you paid for the equipment when you subscribed, TELUS demands that you return the items that were sent to you. The steps involved in returning your TELUS equipment are described in this post.
About TELUS Equipment Return
Under certain conditions, you are required to return your TELUS equipment unless you paid for it in full. At the start of your contract, the equipment is sent to you on a lease. This implies that at the conclusion of your TELUS contract, you must return the equipment.
If you do not return the equipment that was sent to you, TELUS will consider that you have broken the contract. There are penalties for contract breaches, which are covered in more detail in the section that follows.
Guidelines
Here is a guideline with a few steps. Don’t skip any step:
- The package being returned needs to have a copy of your bill along with your account number on it.
- There might be a replacement fee if you don’t return the equipment. This isn’t always the case, though.
- Any costs associated with items that are not returned will be applied straight to your account.
- You are to leave any equipment in your home that the TELUS team has fixed in a secure location.
- If the equipment is marked as a returned product, only then should it be returned.
How Long Does It TakesTo Return TELUS Equipment?
Whether you are returning a defective product or canceling your service will determine this. You have between 15 and 30 days from the date of purchase to return a defective product.
If you purchased the item from an offline retailer, you have 15 days, and if you purchased it online, you have 30 days. This is a breakdown of the schedule. In contrast, you have 30 days from the date of cancellation to return your equipment if you decide to cancel your service.
What Happens If You Don’t Return TELUS Equipment?
In the event that you terminate your service and do not return your equipment, TELUS will view this as a breach of contract. A fine is imposed for this kind of contract violation. You will incur a charge on your account equal to the purchase price of the equipment if you do not return it. The fine varies based on the equipment you failed to return; it can start at $99 and reach $250.
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When is it time To Return Your TELUS Equipment?
You must return any defective equipment that TELUS sends you if you find a flaw in the new equipment kit. TELUS will either send you new equipment or reimburse your money once you return the faulty equipment.
TELUS offers a variety of subscription plans, with equipment specifically designed to support each plan’s features. You are required to return your existing equipment when switching plans. To go along with your new plan, TELUS will send out a new installation kit.
It is expected that you will return your current TELUS equipment if you are switching to a different ISP. If you are moving to a different house, this does not apply to you. You are able to move your existing equipment kit to your new residence.
Final words
The above steps should suffice if you’re looking for the address and procedure for returning anything to TELUS. You can return any equipment as long as it meets the three requirements outlined in the policies. Returning a product is possible if it is outdated, no longer under warranty, or has reached the end of its useful life.
